Desmond (on the phone): ... And then just refresh the view. Sure, glad to help!
Owen: Who was that?
Desmond: I didn't get his name.
Owen: It sounded like a customer.
Desmond: It was.
Desmond's phone rings.
Owen: How did a customer get your number?
Desmond (answering the phone): I put it on my blog. Hello, this is Desmond, how can I help you?